Frequently Asked Questions
How to update the product?
Will the purchased product be updated automatically?
If you need to update the product, you must download it from our website and install the updated version.
How often are new product updates released?
We usually add new products every day and publish new versions of the existing products. Please note we do not update products immediately and do not issue a guarantee that the “last” version of each product will be added.
Can i Request The New Version of outdated Plugins and themes?
Yes, you can submit us your request and we are pleased to update for you as soon as possible. Please note that we do not issue guarantee that the last version of each products will be added.
How can i properly update an already installed product?
The most simple and correct way to update the product is to replace the files of the old version of the product with the new version files. All product settings are saved, as they are stored in the database of the website. The second way is to delete the old version of the product, then download and activate the new version. In this case, the product settings may not be preserved, as in many products when they are removed there is a function to clear settings from the website database. Here it is worth noting an important nuance – sometimes developers are releasing a fundamentally new product update with a change in the structure of files, the structure of storing settings in the database, etc. In this case, the product is accompanied by instructions from the developer to switch to a new version, Update to the current version correctly.
Common Questions?
Do you provide License Keys?
We do not sell, lease and approve the licence keys. All the products presented on this internet site are licensed under GNU GPL License. If you need automatic update and Support from only producer, you need licence keys.
How many sites can I use the plugin or theme on?
As many as you like. The plugins and themes are GPL licenced so you can use them as often as you like on as many sites as you like.
Are Themes and Plugins Original?
The files that are available on this site are 100%. None of files has been not modified and do not contain malware.
We even use them on our site!
All themes and plugins can be directly downloaded from website of the producing company. We download to our website without any modification. You can use all the files on your website, mind at peace.
We do not sell any products downloaded from third-party resources.
Are there any restrictions on the number of downloads?
Unfortunately, we’ve had to take another look at this because we felt the fair use policy was being abused. The limit is 50 per user/per day.
License FAQ
Do you provide License Keys?
We do not sell, lease and approve the licence keys. All the products presented on this internet site are licensed under GNU GPL License. If you need automatic update and Support from only producer, you need licence keys.
Is it legal to use downloaded products without entering a license key?
Yes, it is legal. All digital products on the website are released under GNU General Public License.
Why Are These Plugins/Themes Asking Me For A License Key?
Please ignore these warnings. Developers request to register from you in order to be automatically updated the plugins and themes. These warnings do not prevent the plugins and themes from running.
Why I See “License Activation” and “Upgrade in accordance with Premium” Message In YITH Plugin? Is This Free Version ?
As i mentioned before, please ignore these warnings. Your plugins and themes are “PREMIUM” version.
Other questions
What are the guarantees that the products on the website do not contain malicious code, viruses or advertisements?
We provide open source software. You can check by yourself any product downloaded from our website and make sure that our files are downloaded directly from the developers and do not contain malicious code, viruses or ads.
To check the product for malicious code, for example, use the plugins Exploit Scanner, Wordfence, Acunetix WP Security, Sucuri Security, Antivirus, the service VirusTotal or the scanner Aibolit.
Does the downloaded product work exactly the way you want?
Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.
We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer.
The package could not be installed. The theme is missing the style.css stylesheet.
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc. If you receive a “style.css stylesheet error” you can read this page.
Do you provide support and installation services for plugins / themes?
We have NO support and installation services for plugins / themes. If you require technical support, all the time, we advise that you should purchase the related product directly from the producer or you should hire a freelancer to take a look for you. Alternatively you could ask to WordPress community forums.
Not offering support is the way in which we are able to offer the products at the discounted price.